Corporate Operations Director


Our client, a well-established Retail group, is looking for an Corporate Operations Director to join their growing Retail management team in Moscow, Russia







Description

The Role: Oversee full responsibility for country sales store- and field-originated (inclusive Key Account Management, High Volume Sales, Food Service Delivery, Franchise); Planing and Implementation of strategic business sales-line extensions: Driving continuous improvement of operational efficiency KPIs (Costs, Productivity), along with service level KPIs (Costumer Satisfaction) Building Leadership Capabilities within the organization Talking with customers, handling their complaints and acting on their suggestions when appropriate Maintaining each store s community involvement via advertising, sponsorships, and promotions Achieving business plan objectives and profitability as described in the market operating plan and established financial goals Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling. Offering innovative ideas for maximizing sales. Your Professional Background: Must have a bachelor s degree and minimum of 5 years work experience in Retail Management within a multiple store organization and Retail Buying Must have substantial experience in development and growth of retail store chain. Three year of experience with Retail Inventory POS Computer System preferred Strong organization skills, problem-solving abilities, detailed oriented, solid writing, and oral presentation skills with previous experience leading small technical teams Extensive, demonstrated knowledge and expertise in banking laws and regulations Strong analytical and problem solving skills. Sound judgment and ability to make decisions and complete tasks under tight deadlines and effectively manage competing priorities