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Corporate Operations Director
Albert Cliff Limited | Russia, Moscow

Our client, a well-established Retail group, is looking for an Corporate Operations Director to join their growing Retail management team in Moscow, Russia


The Role:

  • Oversee full responsibility for country sales store- and field-originated (inclusive Key Account Management, High Volume Sales, Food Service Delivery, Franchise);
  • Planing and Implementation of strategic business sales-line extensions:
  • Driving continuous improvement of operational efficiency KPIs (Costs, Productivity), along with service level KPIs (Costumer Satisfaction)
  • Building Leadership Capabilities within the organization
  • Talking with customers, handling their complaints and acting on their suggestions when appropriate
  • Maintaining each store’s community involvement via advertising, sponsorships, and promotions
  • Achieving business plan objectives and profitability as described in the market operating plan and established financial goals
  • Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling.
  • Offering innovative ideas for maximizing sales.


Your Professional Background:

  • Must have a bachelor’s degree and minimum of 5 years work experience in Retail Management within a multiple store organization and Retail Buying
  • Must have substantial experience in development and growth of retail store chain.
  • Three year of experience with Retail Inventory POS Computer System preferred
  • Strong organization skills, problem-solving abilities, detailed oriented, solid writing, and oral presentation skills with previous experience leading small technical teams
  • Extensive, demonstrated knowledge and expertise in banking laws and regulations
  • Strong analytical and problem solving skills. Sound judgment and ability to make decisions and complete tasks under tight deadlines and effectively manage competing priorities