Front Office Support Specialist (Murex)


Renaissance Capital is looking for Support Specialist to join our Front Office Support Team.







Описание

MAIN RESPONSIBILITIES: Support and manage daily activities for all the application technology required for trading and operation desks. Work with Operations on identifying and resolving trade breaks. Work with the traders on identifying and resolving trading issues, which include block trade entry, position keeping and P&L calculation. Work with another support and development teams on identifying and resolving integration issues, which include trade import from external sources, synchronization with another systems, market data receiving. Liaise with vendors on various application issues and projects. Work with business users on new requests. Handle users communication in regard to IT Systems Development tasks completion Initiate requests for system improvement and user s usability Interaction with external QA teams Interaction with internal and external developers User s training & coaching Follow support rules and procedures TECHNICAL KNOWLEDGE / QUALIFICATIONS REQUIRED: ESSENTIAL: Technical university degree Knowledge of SQL Spoken English is mandatory Working experience with bug-tracking systems (JIRA) PREFERRED: Knowledge of Sybase, UNIX, Shell, Perl LIKELY / NECESSARY EXPERIENTIAL BACKGROUND: ESSENTIAL: 2+ years work experience in the financial services industry Knowledge of financial instruments (including derivatives) Trading/Operations Knowledge of Trading Systems PREFERRED: Murex, Fidessa knowledge is a big plus Working experience as a 1-st line support engineer Strong Vendor relationship management background COMPETENCIES: Excellent interpersonal, verbal and written communication skills. Self-motivated and achievement orientated A team player Able to work under pressure






Требования к кандидату

Профессиональный опыт*

2 года (Обязательно)


Образование

Бакалавр / Специалист (Обязательно)

Знание языка

Английский: Продвинутый (Обязательно)