Account Manager

Responsibilities: Organize document flow related to the installation, maintenance Cash Management System; collect, check documents, empower persons authorized by customer etc; Identify customer needs, formulate technical solutions; Support clients on daily basis: clients help desk, call center; Collect documents and coordinate processes related to accounts opening / closing, customer files renewal in accordance with the internal rules and policies; Input and update clients data in banking systems; Assist to employees of unit in the frame of activities related to Client; Prepare and monitor reports related to the Customer Service activities; Take part in updating and edition of internal procedures; Participate in internal and external meetings and negotiations in scope of Customer Service functions; Prepare presentations and other materials of the unit; Interaction with inspecting organizations including but not limited to internal audit. Requirements: Relevant experience with mid / large clients; Communication skills; Knowledge of banking products; English advanced.