Account Manager, Senior

Account Manager, Senior


Major Accountabilities:

  • Responsible for a customer relationship and the profitability opportunities associated with this customer through the implementation of business and tactical plans.
  • Responsible for day to day account management activities for Russian Accounts.
  • Implement tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of the Master Business Agreement.
  • Contribute towards business opportunities that increase volume, volume share and revenue.
  • Develop strong relationships between MasterCard and the customer.
  • Implement customer solutions that improve revenue generation and enhance mutual profitability.
  • Develop strong internal relationships within MasterCard to enable the member to achieve their business goals and differentiate MasterCard from the competitors.
  • Understand customer business strategies and deliver against sales targets for MasterCard products/services.
  • Manage complex analyses using data from multiple sources/areas to define the functional impact of customer satisfaction and customised solutions to the customer, their shareholders and MasterCard.
  • Leverage all MasterCard brand sponsorship properties and product management resource to deliver exceptional customer value.
  • Responsible for all administrative and operational issues for the accounts.
  • In partnership with Management, contribute to developing business plans and take responsibility for implementation.

Experience Required:

  • Account management skills and sales experience (3 years)
  • Demonstrate multi-disciplinary knowledge, i.e. marketing, operations, risk, debit, acquiring and emerging technologies.
  • Must demonstrate strong influencing and negotiation skills.
  • Demonstrate proven ability to develop and successfully implement, quantifiable business plans.
  • Industry knowledge and networking.
  • Have an entrepreneurial approach and vision.
  • Analytical thinking
  • Must have a product and profitability focus.
  • Outstanding communication skills from a written, verbal and presentation perspective.
  • Bachelors Degree or sales experience within a Financial Services organisation.
  • Fluent English