Account Manager, Senior

Major Accountabilities:

• Responsible for a customer relationship and the profitability opportunities associated with this customer through the implementation of business and tactical plans.
• Responsible for day to day account management activities for Russian Accounts.
• Implement tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of the Master Business Agreement.
• Contribute towards business opportunities that increase volume, volume share and revenue.
• Develop strong relationships between MasterCard and the customer.
• Implement customer solutions that improve revenue generation and enhance mutual profitability.
• Develop strong internal relationships within MasterCard to enable the member to achieve their business goals and differentiate MasterCard from the competitors.
• Understand customer business strategies and deliver against sales targets for MasterCard products/services.
• Manage complex analyses using data from multiple sources/areas to define the functional impact of customer satisfaction and customised solutions to the customer, their shareholders and MasterCard.
• Leverage all MasterCard brand sponsorship properties and product management resource to deliver exceptional customer value.
• Responsible for all administrative and operational issues for the accounts.
• In partnership with Management, contribute to developing business plans and take responsibility for implementation.

Experience Required:

• Account management skills and sales experience (3 years)
• Demonstrate multi-disciplinary knowledge, i.e. marketing, operations, risk, debit, acquiring and emerging technologies.
• Must demonstrate strong influencing and negotiation skills.
• Demonstrate proven ability to develop and successfully implement, quantifiable business plans.
• Industry knowledge and networking.
• Have an entrepreneurial approach and vision.
• Analytical thinking
• Must have a product and profitability focus.
• Outstanding communication skills from a written, verbal and presentation perspective.
• Bachelors Degree or sales experience within a Financial Services organisation.
• Fluent English