This position is responsible for developing and maintaining ongoing client relationships in order to achieve client and revenue retention targets as well as high satisfaction levels within an assigned territory or client portfolio remotely.
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Responsibilities:
Meets or exceeds designated quotas in order to drive revenue, increase retention rates, renewals and overall product usage
Ensures customers are live and using products effectively
Provides product demonstrations of core features, processes and essential new version capabilities
Contributes to approach of contract negotiations and renewals when needed
Manages post-sale education and implementation process
Develops strong relationships with key firm contacts
Partners with sales specialists to facilitate new sales
Works with client specialists and/or marketing to develop/strategize ways to drive usage at the user level
Inform customers on the product enhancements, invite to relevant events etc.
Requirements:
University degree preferably in finance, economics or management (Graduating in 2015/2016)
General knowledge of financial markets
Strong communication and presentation skills, especially via telephone and online
Well-developed negotiation skills
Work experience with financial organizations or corporate is an advantage
Account management/relationship management experience is an advantage
Fluent English