Providing first-level support for RenCap's application modules:
- Receiving, sorting and routing users' requests;
- Resolving issues as per users’ requests;
- Monitoring application modules;
- Drawing up reports on application modules.
Providing second-level support for RenCap's application modules:
- Supporting Front, Middle, Back Office modules for Renaissance Capital (Enterprise Application Integration (Tibco), SWIFT, Risks Management Systems, Aladsys, QORT, Calypso etc);
- Verifying and monitoring system availability;
- Cooperating with all levels of IT support;
- Conducting routine maintenance of Front, Middle, Back Office systems;
- Troubleshooting of Front, Middle, Back Office systems;
- Assisting with reconciliation of data across Back Office, Front Office and Middle Office systems;
- Final year graduates / post graduates students - Technical / Maths / Physics education;
- English - technical;
- Fluent Russian language;
- General understanding of how financial companies and market work;
- Knowledge of scripting skills - Linux / Python / Bash + Python or data processing scripts;
- Knowledge of SQL (experience with databases (tables level) , writing of queries );
- Analytical skills;
- Communication skills;
- Enthusiasm, pro activity, readiness for challenge is a double plus.
- Ability to work as a team player;
- Resistance to stress.
- Team oriented;
- Ability to work long hours;
- Ability to work under pressure;
- Enthusiasm, pro activity, readiness for challenge.
- 6-month internship, full-time, paid