Senior Client Relationship Manager

MAIN RESPONSIBILITIES: Answering on client calls, accepting clients orders; Consulting/answering various enquiries (by phone, e-mail, at meetings etc.) Setting-up of LORO accounts-assisting clients and FO; Client Reports generating, distribution and analysis; Appointing meetings with clients (preparation of documents, explanation of some peculiarities in work etc); Dealing with clients queries and issues; Cooperating with IT and different departments due to resolving client issues or creating new procedures or processes; Daily controlling of client accounts. Fixed term contract LIKELY / NECESSARY EXPERIENTIAL BACKGROUND: Higher education degree in Economics, Finance, Business Administration, Investment Services or related subject Excellent command of English Computer skills: MS Office, especially Excel Prior experience in a Client Service oriented environment/ position is preferred; General understanding of how financial market works; English advanced level (both oral and written); Excel experienced user; Analytical skills; High level of personal responsibility; Initiative; Resistance to stress.